Delivery Times
- Orders are processed and delivered daily, except on [List any exceptions: weekends, holidays, etc.].
- Standard Delivery: Orders placed before [cutoff time, e.g., 12:00 PM] will be delivered on the same day within 3 hours. Orders placed after the cutoff time will be delivered the next business day.
- Delivery times may vary depending on your location and product availability. We will notify you if there are any significant delays.
Delivery Fees
Delivery fees are calculated based on your delivery location and will be displayed at checkout.
Order Processing
Once your order is placed, you will receive a confirmation notification with your order details.
Orders are typically processed within 3 hours of receipt, depending on stock availability and the user slot selected order volume.
You will receive a notification when your order has been dispatched for delivery.
Order Tracking
You can track the status of your order directly through the App under your order history. In case of delays or issues with your order, our support team will notify you with updated delivery information.
Shipping Conditions
All our meat products are packaged carefully to ensure they remain fresh and are delivered to you in optimal condition.
We use temperature-controlled packaging and vehicles to maintain the quality of our perishable products during transit.
Failed Delivery
If you are not available to receive your order at the scheduled delivery time, our delivery team will contact you to reschedule.
If delivery is unsuccessful after two attempts, the order may be cancelled, and a re-delivery fee may be charged.
